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3.9 | 547 Reviews

22.7 Cu. Ft. Counter Depth Side-by-Side Refrigerator with Exterior Ice and Water Monochromatic Stainless Steel

KitchenAid KRSC503ESS

Features

  • Preserva® Food Care System
  • Counter-Depth
  • Professionally-Inspired Design
  • In-Door-Ice® System

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side
  • Width: 35 3/4"
  • Height: 71 1/4"
  • Depth: 30"
  • Energy Star Rated: No
  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • WiFi Connected: No

See More

 

Preserva® Food Care System Two independent cooling systems provide a dedicated refrigeration unit to help keep food fresh longer, and a separate system for frozen food. The FreshFlow Air Filter helps minimize odors while the FreshFlow Produce Preserver helps delay over-ripening.

Counter-Depth Gives the high-end custom kitchen look of a built-in refrigerator.

Professionally-Inspired Design Combines a bold blend of professionally-inspired styling with sleek touches for the home. This beautiful side-by-side refrigeration unit features Satin Textured Handles and the KitchenAid® Badge, a symbol of uncompromised quality.

In-Door-Ice® System Adds interior room in the refrigerator with an ice bin that mounts on the inside left door of the refrigerator, keeping it out of the refrigerator compartment and allowing for extra shelf space.

LED Lighting Uses less energy than incandescent bulbs. Multiple lights are purposefully placed throughout the refrigerator and freezer, making it easy to find items at a glance.

Adjustable Spill Resistant Shelves Prevents messes from spilling over into other parts of the refrigerator. In place of a lip that can trap foods, the shelf edges are nano-etched with a finely texture surface that contains spills and lets you use the whole shelf from edge-to-edge.

Exterior and Ice and Water Dispenser Provides freshly filtered, great tasting water and ice that can be conveniently found right in the refrigerator door.

Clear Door Bins with Metallic Accents Allow you to see labels right through the bins, helping you keep condiments and other items organized. Each bin is removable, making it easy to pull out, chop up and store an amazingly fresh produce, and simply slide back into the fridge.

Measured Water Fill Displays and automatically dispenses water in ounces, cups, or liters. It can be programmed to pour a measured amount, helping make food prep easier. It can even be set up to fill essential items on a daily basis like a coffee pot or a water bottle.

Features

  • Preserva® Food Care System
  • Counter-Depth
  • Professionally-Inspired Design
  • In-Door-Ice® System
  • LED Lighting
  • Adjustable Spill Resistant Shelves
  • Exterior and Ice and Water Dispenser
  • Clear Door Bins with Metallic Accents
  • Measured Water Fill
Filter Details
Fresh Flow Air Filter No
Water Filter Indicator/Reset No
Produce Preserver Yes
Water Filter Location Interior
Description
Type of Refrigerator Side-by-Side
Appearance
Door Finish Smooth
Door Style Flat
Handle Type Reach-Through Handle
Handle Material Metal
Hidden Hinge Yes
LCD Touch Screen No
Handle Color Stainless Steel
Cabinet Finish Smooth
Reversible Door No
GDS
isBaseUnit true
GPC Code 10003695
isConsumerUnit true
IsInvoiceUnit true
IsOrderableUnit true
Product Type EA
UDEX 1101290375
Freezer Compartment
Door Type Pull-Out
Shelves 1 Fixed Full-Width Glass , 3 Adjustable Full-Width Glass
Freezer Drawer/Basket 1 Full Width Upper Plastic , 1 Full Width Lower Plastic
Light LED
Door Bins 3 Fixed Full-Width
EndecaProps
ProductOutletCategories Refrigerators
Refinement KAD
Adjustable Spill Resistant Glass Shelves Adjustable Spill Resistant Glass Shelves
Preserva Food Care System Preserva Food Care System
Produce Preserver Produce Preserver
LED Lighting LED Lighting
Certifications
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Energy Star® Qualified No
ADA Compliant Yes
Controls
Door Ajar/Open Alarm Yes
Air Filter Indicator/Reset No
Automatic Defrost Yes
Sabbath Mode Yes
Control Lockout Yes
Compatibility
Works With No
Connectivity No
Refinements
Features Preserva Food Care System , Measured Water Fill , LED Lighting , Exterior Ice and Water Dispenser , ADA Compliant
Dimensions
Gross Weight 299-359/500 lbs
Freezer Details
Door Type Pull-Out
Freezer Number of Shelves 4
Filters
Water Filter Part Number EDR1RXD1
Configuration and Overview
UL UL
Counter Depth Yes
CEE Tier Not Rated
ADA Compliant Yes
Number of Doors 2
Dimensions
Refrigerator Volume 13.65 cu. ft.
Cutout Width 36.0 in
Capacity 22-13/20
Depth 30.0 in
Cabinet Width 35-1/2 in
Height 71-1/4 in
Depth Closed Including Handles 30.0 in
Height To Top Of Cabinet 71.0 in
Freezer Volume 9.00 cu. ft.
Width 35-3/4 in
Cutout Depth 24-3/8 in
Depth Closed Excluding Handles 27-1/2 in
Depth With Door Open 90 Degree 45-7/8 in
Depth Excluding Doors 24-3/16 in
Height To Top Of Door Hinge 71-1/4 in
Exterior
Handle Color Stainless Steel
Door Finish Smooth
Door Color Stainless Steel
Icemaker
Icemaker Factory Installed
Configuration
Installation Configuration Freestanding
Icemaker Details
Icemaker Location Freezer Door
Icemaker Factory Installed
Dispenser Details
Types of Ice Crushed/Cubed
Dispenser Type Exterior Ice and Water
Dispenser Options Filtered Water , Measured/Metered Fill , Control/Child Lock , Night Light
Refrigerator Details
Deli Drawer No
Humidity-Controlled Drawers 1 Full-Width
Pantry Drawer No
Number of Interior Shelves 4
Non Climate Control Drawers 1 Full Width
Supplementary Containers No
Lighting LED
Electrical Requirements
Hz
Volts

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Side By Side

  • Dimensions

  • Width: 35 3/4"
  • Height: 71 1/4"
  • Depth: 30"

  • Features

  • Energy Star Rated: No

  • Capacity

  • Refrigerator Size: 22.6 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: Yes
  • WiFi Connected: No

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

75% of reviewers recommend this product.

5 Stars

bigger than my old fridge

hrobin1014 8/1/2019

Though it is the same size as my old fridge it seems to hold more and if very cold. Very happy so far
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great features

Gbf1 7/31/2019

I bought one month ago and I am very happy that I did
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Versatile and functional

Enbee99 7/31/2019

Purchased counter depth and could not be more pleased. Nice to be able to see what is in the freezer, unlike the bottom freezer model this one replaced. Ice dispenser dispenses into the glass, not all over the floor.
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Love the fridge width but not depth

Kat16 7/30/2019

Looks great and you cannot hear it running at all. Had to put a bumper on the bottom of the butter compartment because the cover slammed. Hope the drawers hold up because they are flimsy and concerned they will crack easily.. cools great, love the small ice size.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

Has potential

Pennkev 7/30/2019

The interior is deceptive. Not enough capacity. The wine bottle holder is in the way. The ice maker doesn't work unless we hold the door open and push the lever to turn the light off manually while holding the glass to push the ice dispenser.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Frost Issues

M C H 7/30/2019

Wish I had seen all the other reviews before I purchased. I've experienced several issues with the unit, but the most concerning one at the moment is frost at the bottom of the fridge, which many other people have also complained about. It causes the temp to rise and food to spoil. Last "repair" was about 6 months ago for this issue, and it has now happened again. Now going on almost 2 weeks without an operable fridge as parts are back ordered. I'm not confident this repair is going to be any different as it feels like a design issue. Plus, my warranty is expiring so I'll be paying out of pocket when this happens again. Not at all the quality level I expected given the MSRP and Brand.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Overall very pleased.

jonesra 7/25/2019

I bought this refrigerator a month ago and I am very pleased with the design an features. Love the handles, interior design and the ice dispenser works extremely well. The digital read out is very easy to operate and the interior space is amazing for a 22 cubic foot refrigerator. I would recommend this refrigerator to any one.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

All great appliance

Zook4 7/24/2019

Bought this for house renovation, fit perfect with rest of appliancrs
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Refrigerator repair

Brian123$ 7/22/2019

Quick service and repair . All worked out great . Thanks
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great Design

lin428 7/22/2019

The side by side feature is wonderful for my husband's arthritis issues - he is able to reach in the refrigerator or freezer side at waist level.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Very Questionable Reliability So Far

JLC1 7/19/2019

4 hours after initial plug in, lost the freezer (blowing hot air) 24 Hours later lost the fridge (blowing hot air). Repair person was dispatched quickly from Crane Appliance the following day. He had to order a Thermostat. So as of now we are waiting a week for a brand new refrigerator to work. And my handicaps parents have no cold food or beverages.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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2 Stars

Mediocre

Ihatenicknames 7/18/2019

Needed a new control panel and temperature sensor 89 days after I bought it. Took a week to get the part and repair. Ice maker doesn't make enough ice and the bin is too small. Replacement water filters cost $47. How come it can't tell me what the refrig/freezer current temp is? How come it can't tell me the percent of water filter remaining? Must be too innovative to have basic features from previous models.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Perfect fit

Lvmccord 7/18/2019

This fits perfect with the cabinets and other appliances. Everything is streamlined. The fridge does not stick out. It's a nice clean look. I wish it had another interior door shelf since there is room for one.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Like the Ice and Water features.

Candy65 7/18/2019

Only have had it a month but so far so good. I like the fact that I can put a tall glass under the ice/water option and the ice doesn't spew everywhere. The counter depth feature is more attractive but obviously limits the interior space.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Broke within the first year of ownership

Coastside Cottage 7/17/2019

The evaporator motor and thermostats stopped working properly at 10 months of ownership. We have had it repaired 3-4 times and it would work for a few months only to break down again. The water that leaked around the refrigerator ruined our hardwood floors under the unit and rotted the surrounding cabinets. We have finally decided to scrap this refrigerator after 3 terrible years, and never buy a Kitchenaid refrigerator again. Don't make the same mistake we did!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Easy view of everything inside

JAT2 7/16/2019

We bought all new appliances and the side by side fridge has been great. Small glitch with having frost in the fridge but repair was set up quickly and no issues since!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Very loud

GCRob 7/15/2019

Bought this fridge because it fit the space we had in our rental. It is very loud and seems to be running all the time. Very small inside, hard to get things out without moving everything around. Ice maker does a good job but slow dispensing ice. When we get ready to buy a home this fridge will be banned to the garage
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Been with out fridge for about 3 months

Frustrated with Whirpool 7/15/2019

Fridge delivered in December ok for about 2 months then condenser coils keep freezing up. Repair company out 3 times problem still not fixed. Been without fridge going on 3 months.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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4 Stars

Perfect fit!

RGM! 7/12/2019

We bought this model and are thrilled with the space between our kitchen island it gave over our deeper Kichen Aid we had before. Certainly less holding power over our previous refrigerator, but the thoughtful design features make it painless. Love the handles...they give a great upscale look! The freezer shelves make organization and finding items a breeze.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Spacious counter depth fridge

mamashay 7/11/2019

I bought this fridge a month ago after our last fridge died. I was a little nervous about the size (our last was bigger) but honestly, it feels more spacious than I thought it would be. It holds everything we need for or family of 5. The ice maker is not silent but much quieter than our last fridge. There's always plenty of ice and my kids are constantly using it. Overall, I'm mostly happy with the fridge. *However, I will say that if you have kids-I am definitely upset that the fridge was scratched by a magnet on the second day. It was expensive and I feel a little bit frustrated that I spent so much money on it...It should be able to withstand a kids magnet. And, I wish it came in smudgeproof stainless.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Nothing but problems

Rocco C 7/11/2019

I am now on my second unit. The first one was supposed to be paid by manufacturer and I had to pay the bill. Finally got the retailer to exchange my unit. The new unit won't dispense ice. I am now on my third service call and no satisfaction.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

GOOD PRODUCT OVERALL

Montezuma 7/9/2019

I bought this equipment a month ago. So far I am happy. It cools Ok, freezer is great and it is silent. A great upgrade from the LG that got damaged. This is much better product. Equipment is smaller (counter depth) which is a huge advantage. Equipment is nice in the outside and inside light is great. Hope it lasts
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Just what we were looking for.

General04 7/6/2019

We did our research on line at several rating sites, talked to others who had purchased a wide range of refrigerators and settled on the one we felt would give us trouble free service for a long time. Totally pleased.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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3 Stars

Door is warped

AKSW 7/5/2019

Bought this in February, 2019 from Best Buy. I noticed there was something weird about the door but did not pay any attention to it until one day I looked from top and realized the door was warped. Left and right door cannot align properly at the center top. Brand new Refrigerator how did it even get past QA?
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Looks beautiful

SusieF 7/4/2019

I received my fridge over a month ago and very pleased with it.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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2 Stars

Less space and issues

Towerlady 7/4/2019

They could've put one more shelf in the freezer and one more bin on the door of the refrigerator side but didn't, to save profits I guess. The Installer said he couldn't line up the doors because the exterior walls (box) of the refrigerator is crooked. the outside is so fragile they get out of square during delivery. We needed the ice maker serviced immediately after delivery. The service company said they couldn't come for 10 days because of backlogs. We had water running down the front of the fridge from the defective ice maker. The bin drawers are not as deep as the unit I replaced. It was a KitchenAid sidebyside too from 2003. I don't expect this new one will last anywhere near as long.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Great storage.

my2robbies 7/4/2019

I really love the features of this refrigerator. The only thing that is an issue is keeping the stainless steel clean. I have tried 2 different cleaners and just can't get the streaks to go away.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Great fridge except the ice maker

JohnJ777 7/2/2019

The Refrigerator is great except the ice maker. It's VERY slow even on the high setting for making ice. I've never owned one that is so slow to make ice.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great overall appliance

The cats Meow 77 7/2/2019

I bought this a few weeks ago and I'm glad I did. It's practical, efficient, it fits in my narrow kitchen space, it's pretty and I love the adjustable wine rack. The only thing that would improve this is a couple of added shelves on the refrigerator door,
Originally posted on Kitchenaid.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

New fridge

Ssjanke 6/30/2019

Got for a remodel and love it. Great storage, drawers in freezer. Ice and water in door it's perfect.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Best Refrigerator 'Ive Ever Had

Rev Rain 6/28/2019

As a techie, I always assume that the best products will always be new computers, phones and tablets. But to my surprise, this baby has so many bells and whistles, that its actually blown my mind what a fridge in 2019 can be (truthfully, it was totally unexpected). It has the newest technology, like fresh filters that keep the produce and fruit more nutritional. In fact, it actually has a few filters throughout. However, my favorite feature is the digital water counter. Now I actually know how much water I'm drinking in each glass. This device is worth every penny.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Love the depth of the refrigeraor

cynthia808 6/24/2019

I love this refrigetor. Love the size of the ice cubes and knowing how many ounces of water my kids drink! Wish there we an extra shelf for the freezer
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great features!

Anonymous 6/24/2019

We bought this refrigerator one month ago and are really enjoying it! What difference it makes to have a counter depth fridge again! Most of the time we only need food storage for 2-3 people. The adjustable shelves allow a lot of flexibility. we also love the ice dispenser and ability to easily remove the ice bin from freezer!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

DO NOT BUY

BAM1980 6/20/2019

This is the first review I have ever written and I am doing so to warn others not to buy this refrigerator. We bought this along with all other matching appliances about a year and a half ago. The one we bought had so many issues. It would stop cooling and all of our groceries would go bad. Kitchenaid sent their authorized techs out 6 times to do repairs before finally replacing the refrigerator. I was so happy to get it replaced because we had gone weeks at a time with no fridge. We have 4 small children and spent hundreds of dollars on groceries that went bad along with hundreds on eating out. In addition, I had a large amount of stored breastmilk go bad (liquid gold just spoiled). After receiving our new fridge, we enjoyed an entire solid month of cold food. It was amazing! Now our freezer works but the fridge does not. Kitchenaid repaired it once and the same issue occured after about a week. They are asking us to thaw the fridge out again to have their tech diagnose it yet another time. We are done. We just cannot be without a fridge for another week or two while they assess and order parts. We spent 3K dollars on a stainless steel cabinet. I assumed when I bought a "refrigerator" that it would keep things cold, but that is not the case. If you are looking for a nice looking cabinet, this would be a good choice, but if you are interested in cold food, then do not buy this one!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Terrible!!!!

Ejfsjrh3838 6/20/2019

I so wish I would have read the negative reviews on this fridge before I bought it. Most of the positive reviews are from people who were given free product to write the review. My refrigerator is only a 3 months old. It has frozen over with frost over five times. Each time it freezes over The temperature in the refrigerator goes way up and all the groceries spoil. KitchenAid wants to keep sending someone out to fix it, but the problem never gets better and each time I am out of the refrigerator for about a week. I am so bummed that I spent $3000 on this terrible refrigerator. I am just going to go out and buy a refrigerator that actually works. If anyone wants my three month old refrigerator, I would pay them to take it away…
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Beautiful and great features

Kris H 6/19/2019

Love it-it's definitely small, and but perfect for two people who occasionally entertain. I chose a side by side vs French door because of how I cook-large batches of food that I freeze in individual servings. I like being able to see everything in the freezer vs everything getting buried in a drawer. I also love the in door water and being able to count ounces, since I have to track my water every day.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

9 months latter and problems

BSKSCK 6/19/2019

So eight months later and ice maker is not working, the door is not leveled and Kitchen Aid Head Quarters states that to SFO is too hot. They don't know the weather of SF, especially in the summer. We were replacing our GE Monogram that lasted 25 years. The only reason we had to replace is that GE would not clear our stairwell. This is our first and last Kitchen Aid and at $3,300.00 purchase price so disappointed. We even purchased extended warranty but after one year anything else cosmetic brakes they will not cover the product.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Good features especially the built in wine holder

Pat M O 6/17/2019

I am enjoying the filtered water and built in wine rack. Good storage also!
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Better than we could have imagined!

Lucy 57 6/17/2019

We recently got a side by side counter depth refrigerator and have been so surprised with how much room there is in the refrigerator. The side shelves are great for storing milk and pitchers of tea, leaving much more space in the refrigerator. The ice maker supplies plenty of ice and is easy to get to, either on the outside dispenser or opening the freezer door and accessing the ice through the storage inside the freezer. AND to our surprise, the refrigerator is magnetic so all those special photos still can be placed on the refrigerator. We had a power problem due to our electrical supplier and needed service and Kitchenaid was able to fix the refrigerator in a timely manner. We since have replaced three other appliances with all Kitchenaid.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Counter depth.

H. Kitty 6/14/2019

Counter depth is ok. I couldn't do a freezer on bottom (which I wanted) due to size of kitchen. I'm getting used to the side by side frig & freezer. I do like the ice & water dispenser.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Good features

Janje 6/10/2019

Had to purchase in a hurry. 5.5 year old GE Cafe could not be fixed. Like features but ease of use will take time.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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5 Stars

Great product

Thor1 6/10/2019

Bought this for my new home, not only is it beautiful but it works great. Had a slight problem right after installation, but KitchenAid immediately responded and took care of everything.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

GREAT ICE MAKER

Sandy99 6/6/2019

The best thing about this fridge is the ice maker!! Kithcen Aid doesn't even give you enough door drawers in the fridge and a BIG empty space is so you can purchase another bin after the fact. Kitchen aid is cheating out, not sure what happened to this company. I've bought 4 sets of appliance over the years and never have I seen such petty offerings. It like spending $400 a night on a hotel room and they want to charge a $1.50 for newspaper. Ridiculous. But so far the quality has been good.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Worst Kitchenaid fridge we've ever owned

Tlee2019 6/6/2019

We had this fridge for a year and a half. The evaporator in the fridge raider kept getting ice buildup. I would have to defrost it every few weeks. The temperature maintained at 50° if I was lucky. We had service come out a couple times. Each time we had to pay the $95 service fee. Don't be fooled by all the reviews of the people that Have had this fridge under a year. KitchenAid/whirlpool has horrible customer service and would not do anything for us with this model of refrigerator. So today we bought a new refrigerator not a KitchenAid. Our old kitchen aid refrigerator that we paid over $2000 for a year and a half ago was thrown out. We are not the only ones with all the issues with this model of fridge. I do not recommend. I also do not recommend any KitchenAid whirl pool products! so today we bought a new refrigerator not a KitchenAid. Our old KitchenAid refrigerator that we paid over $2000 for a year and a half ago was thrown out. We are not the only ones with all the issues with this model of fridge. I do not recommend. I also do not recommend any KitchenAid whirlpool products. We have always had KitchenAid products throughout our kitchen the last 35 years. Never again.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Blemished exterior

klb855 6/3/2019

Purchased new at Lowes. The first one had a dent in each door. Did a door swap with a new unit, when the cardboard and packaging was removed from the new doors the freezer side had a dent and the fridge door and a 3 inch scratch by the name plate. Waited a month for a new unit and it was unwrapped to reveal a scratch all the way across the refrigerator door. All three of these refrigerators had misaligned handles, adjusting the doors would do nothing as the top of handle to top of door measurement was different on each side. Also large gobs of whitish glue where the top edge of door met the plastic top seal forced it into a wavy edge instead of a flat tight seal
Originally posted on Kitchenaid.com

No, I do not recommend this product

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5 Stars

Great features

Lee822 5/31/2019

I needed a smaller refrigerator to fit in a home that we recently bought. I was use to having ample freezer space and I was afraid I would loose so much of it by down sizing. With this refrigerator I was happily surprised at the amount of food the freezer would hold. The other thing I love is it will tell you the number of ounces of water it's dispensing in the cup. Overall it's a fantastic fridge with all its features.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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4 Stars

Perfect for us!

Happy SAS 5/27/2019

This is a very attractive counter size refrig/freezer. Just what we needed for our new condo.
Originally posted on Kitchenaid.com

Yes, I recommend this product

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1 Stars

Defective refrigerator

Baltimore Review 5/25/2019

I bought this model 10 months ago. Have had similar issues as those cited here TWICE frost buildup behind produce drawer and temp in refrigerator is 50 degrees. Only one repairman in area and have to wait a week. Loss if all good on Memorial weekend! Fed up. DON'T BUY this model KRSC503ESS01.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Failed after one month

PeterJM 5/24/2019

All was good for one month...then the compressor failed and needs to be replaced. The condenser needs major repair as well. KitchenAid were not willing to replace the unit. Poor build quality -- stay away!
Originally posted on Kitchenaid.com

No, I do not recommend this product

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1 Stars

Do not buy

Healum0764 5/24/2019

This is a great looking refrigerator. That said, there seems to be an inherent problems that Kitchenaid will not fix. I, like everyone else that has posted reviews have had the refrigerator compressor freeze up. My unit is less than two years old and is out of warranty. The fix is going to cost $800.00.
Originally posted on Kitchenaid.com

No, I do not recommend this product

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